Returns & Exchanges
Anna October offers a 14-day return window from the date of delivery for all unworn, unwashed items with original tags attached. We strive to ensure your shopping experience is as seamless as our silhouettes, providing easy global returns for our international clientele.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Package
Carefully place your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undisturbed.
Ship Items
Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized courier location within 7 days of your request.
Refund Processing
Once our atelier inspects your return, a refund will be issued to your original payment method within 5-10 business days, excluding initial shipping costs.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing